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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek=Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks quicky identified and corrected issues with my Home Theater system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad took NO action.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents looked at my soundbar and said it wouldn't work with my LG smart TV. So they would cancel the service call and my $90.00 would be refunded. That never happened. 5 minutes and they were gone. However, I'm still a customer, as a matter of fact I just booked another appointment for this Saturday because I still like and trust the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Jacob setup the sound bar quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Professional, very knowledgeable and neat. Can’t ask for more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete Sound Bar Connect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was nice enough but didn’t perform a complete connection service, as he said he didn’t have the tools that Home Theater has in order to conceal the wires on my two surround speakers. So, the surround speakers were not connected. I didn’t get what I thought I purchased. Several plastic zip ties were snipped and removed from my wall mounted TV, but new ones were never reattached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job hooking up the sound bar to the TV! Quick job and looked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Happy Client! Great product and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. Enjoying movies and sporting events in particular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juwann and partner did great job, professional! Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected the soundbar very efficiently. They tested to ensure everything was working properly. They were very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and assembled everything in a timely manner. Agent Kyle was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my sound bar so it worked correctly. They had a little issue with it connecting and they kept working until they got it working right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the best service. It's the Geek Squad after all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped pair my sound bar with my Xfinity remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install sonos and surround sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and information on the speakers, Alexia, and Sonos was easily understood and very informative. They were all a great help and fun and friendly guys to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My person who came over was so competent and helpful. He made sure I understand all he set up and he was very accommodating. Excellent job and I would call again to set up any electronic or get computer help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great ….they got it completed in no time and did a great job explaining how everything worked. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup Very Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep set up the audio quickly, and did it so I could control the sound level with my cable remote. Therefore, I don't need the soundbar remote except to control the bass level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about Geek squad. I have had them install a lot of different components in my house and they are always very professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer’s connected our existing sound bar and it works fine with the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set my sound bar up to my tv the way I wanted it, went over everything with me.

    I would recommend this to a friend
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