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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek Squad connected other devices to my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and efficient. Everything was connected and working properly. They also told me how to use this new connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my soundbar and was extremely knowledgeable. Wasn't sure it would work for my TV, but got it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job! I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The fellows who installed my tv and accessories we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek sq installers were very efficient and professional with their installation and knowledge. I only problem was getting another appointment to install my smart devices; lights, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech showed up within 15min of the start of the 4 hr window. After setting up, he took the time to go through everything with me and make sure I was comfortable with the TV and Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installing our soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our soundbar so quickly!!! He was so helpful and answered our questions spot on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to have Geek Squad do the professional install of our replacement sound system. Good job. Was even a learning experience for him -- first turntable he had ever installed in a system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable on Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to our home were very knowledgeable regarding the products we had purchased. The installation went smoothly and time was taken to show us how to operate the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support has been great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a couple of visits now getting our AV installed and set up. Jeff has been terrific....professional, knowledgeable, efficient. Could ask for better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred a better quality sound connection to tv versus using a Bluetooth connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been so helpful every time I have had them out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a nice installation with all there products. Nice, polite, very knowledgeable about there products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad installed a sound bar but did not follow the installation instructions which stated 1, power up the sound bar 2, download the google app which they did not do , they told me I could download the app which I did and followed the promps in the app , the soundbar cut out and would not power up which precipitate a return visit , if the first crew had followed the instructions and downloaded the google app the problem would have been taken care of on the first visit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE have had Geek Squad for many years now for our computers this is our first time using them for TV and Audio. As usual they we prompt and pleasant to work with and totally handled our installation professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Soundbar System Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a good job, very professional and courteous. Cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was able to quickly install my new audio receiver to my surround sound system. He explained the new features of the reciever and took care of the old reciever. I would use Geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did all setup quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv connected soundbar & subwoofer Moved tv to bedroom installed mount and connected soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by your geek squad team. Television and sound bar expertly installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, friendly and competent. We couldn't ask for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved our problem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we ordered our system, we forgot to mention that we wanted to receive FM radio stations on our receiver. One call to the Geek Squad fixed that problem in no time at all.

    I would recommend this to a friend
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