Customer Ratings & Reviews

Agents set up tv, sound bar and 4k dvd player very quickly

A contractor...not geek squad... came out to remove old and install new receiver....he was not familiar with reprogramming so we had to contact Best Buy requesting another tech (who also ended up being a contractor) to come out and program receiver and was successful this time....however we were under impression the geek squad would provide service from the start which is what we were paying for or so we thot....so what are we paying for ???? Not sure we will continue geek squad services nor recommend to anyone

Geek Squad mounted the TV, ran all the wires, and provided service well beyond my expectations. Love the new look and functionality of my living room.

He let me know when he'd be here. Installed it quickly. Explained how to use it. Was patient with my questions. Was polite and courteous.

The technicians that did my installation were great. Very good at their job.

Guys did a very good job and were very efficient with their time.

Outstanding and would welcome them into our home without hesitation.

Geek squad was the way to go on getting all of this hooked up. Our gentleman was professional and kind to his nontechnical clients. Definitely the way to go and worth every cent!

Couldn't get the sound bar and speakers set up again after painters unhooked everything. Geek Squad did an excellent job getting e everything back together. Sounds great!

Even though the guys weren't audio experts, they installed the soundbar quickly and efficiently. Very personable and great ambassadors for Best Buy. Nice job!

Geeks quicky identified and corrected issues with my Home Theater system.

Courteous, professional and knowledgeable. Delivery was on time, fast setup and took time to answer all product questions.

Excellent workers knew what they were doung and explained it all

The set up is fine. We had a morning appointment and the person to install it came at 8PM. He wasn't even a Best Buy employee. We were not happy with that.

The agents were very efficient and they cleaned up everything when they got done

They came on time just one person and later the expert arrived job was done quickly and to my satisfaction would get them again in the future

My installer did an excellent job. Showed up promptly on time and get me involved in every step.

Very thorough, complete and courteous. Although unable to resolve issue, we’re extremely persistent in trying.

Geek Squad was prompt and efficient in setting up my sound bar.

I had to Best Buy Technician’s help set up my surroundsound stereo system in new television. They did a wonderful job! They were able to fix a few glitches that I had with ease.