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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 7,897 reviews
  • Rated 5 out of 5 stars

    Getting speakers and Sub woofers to complete my so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job ! Efficient and went a little above and beyond. Excellent service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car dealership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service right on time never have to wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoundBar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of explaining how it worked and how to trouble shoot it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are gods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly. Perfect. I will always get geekers. They are well trained and know what to do every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was very helpful and informative for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing my sound system. I have had no problems with it since they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG sound bar for big screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are great people. Very smart. They connected my sound bar to a ten year old big screen. Very nice. Thanks Tom Meleek and Gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice young men that answered all of our quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice that they connected our DirecTV and now we only have one remote. These two were wonderful and knew so much about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install, as usual. Very happy with the finished product look and performance. Thanks Geed Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the work. They answered all my questions with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed the install quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed sound system and throughly instructed on how to use. They mounted all the speakers as well. Very satisfied with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    TV install satisfactory, computer less than .....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer installment less than satisfactory. Geek didn't explain anything about how to use it. I ended up having a private consultant come in and make adjustments (like hookup the wi-fi) and show me how to use it. The TV installation was satisfactory, though the agent forgot to take away the boxes . I have had satisfactory use of GS and take some of blame for computer install -- I should have asked more questions

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback, John. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job with install. explained all details of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my install and the service that was given. The install was neat, we learned a few things about our equipment and they cleaned up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar and woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new sound bar and subwoofer were brought in and connected and everything is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I had this service. The geek squad agent was very professional and knowledgeable. He mad sure I knew how to use the receiver and the technology it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets it done quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does it all and so courteous. Knowledgable. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed installation of sound bar with installation of tv. All work from remotes like promised. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our sound bar pretty fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job connecting our sound bar. All works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad techs were very helpful. I always thought of myself as being fairly tech savvy but I must admit that times have passed me by. The help was greatly appreciated (and alas needed).

    I would recommend this to a friend
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