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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job Setting up the speakers and the new receiver and subwoofer. The only problem I have now is working the Logitech remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    patsyrduke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents attached new sound bar to tv very quickly, then asked if I had questions. Very satisfied with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents that set up all my devices were very professional and explained everything they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent and helpful. No need for further characters. The above should be enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was open to my questions and very helpful to add any information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only this tech with his expertise and caring personality could truly help me in this foreign tech. world. All in all the interest in his work payed off for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV mount, 65 inch tv, and sound bar! Great job! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Re-programming didn't take long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents added an RF system to the Universal remote capability to assist with a challenging installation issue. Remote now works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alk1942@aol.com

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs and very professional. I would recommend Best Buys service techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were awesome definitely would recommend the two I had they were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent connected my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar and showed me the operation of the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation if the sound bar was good. Had problems with the television initially. Problem was taken care of within. 2 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected all devices. He was very knowledgeable and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. It was a complicated setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of all of the product I bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and very professional . And very knowledgeable about the products. Overall it was a great experience . His name was Grant Garrean . He and his friend were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed four in wall speakers and connected them to our tv and other equipment. We are very happy with the work they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed and programmed it right the first!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional, knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an install, sound package plus mounting and moving a previous TV. The guys were polite courteous. They didn't leave any mess and were speedy about it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works not much to connect it. Wish I could connect old type speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technician, the best you have send

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techinician really was very knowledgeable and also very helpful. Worked very fast and very detailed. I will recommend this technician all the time.

    I would recommend this to a friend