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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 7,928 reviews
  • Rated 4 out of 5 stars

    Set up program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free service white the membership program. I would have paid for this it was so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, work was done quickly and correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked up home theatre that worked great with one exception, sub woofer was plugged into wrong outlet. Geeks had to return and all is well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the tv mount and installed it myself. Very easy instructions and installed easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does It Again!!! Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Only Use The Squad!! They Are The Best!! Had My Sound Bar & TV Ramped Up By Them..Very Friendly & Knowledgeable Tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the life of me I couldn't fix my entertainment center after direct tv messed it up , Best Buy sent me two men and they had it back up and running within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were very professional. Answered all queations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and did a great job. After they were done they went over everything to make sure it worked and I knew how everything worked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable of installation and use of sonos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been treated well by the Geek Squad on every visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks set up my new television, sound system as well as connected my cable. Quick, precision and answered all my questions. A real joy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were fast friendly and knew their stuff. They even covered their shoes with bootie covers. Explained all the workings of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation of our Sonos sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous, professional and patient agents. Efficient and knowledgeable. A pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personable, great, respectful and quick. would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional and knew exactly what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They installed everything perfectly. Answered any question. Very satisfied El and Manny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad there's Geek Squad to connect all the electronics! They had it set up and working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and soundbar install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy. Geek squad was polite and easy to work with. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad inastalled my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowlegable and helpful! I love my soundbar and Geek Squad employee made it easy for me to enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent sound. works better then expected. dont regret the purchase thanks to best buy recommending

    I would recommend this to a friend