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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 7,896 reviews
  • Rated 5 out of 5 stars

    Sonos fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek person fix my Sonos system after 6months being out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool guy and good work nice job better good job every ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and explained how to use. Discussed various things about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend geek squad for technical help always all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions answered and geek squad couldn’t have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: efficient, affordable and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ms. Cafaro has to be one of your best. Very efficient and exceptionally knowledgeable. If you get a choice, choose her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Should be recommended when a tv is purchased

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my sound system. Fast and friendly AND saved me money as I bought something I didn’t need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe was very knowledgeable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was very helpful and adjusted things that were missed by previous Squad members. I will ask for him in the future when needing the Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great, really appreciate this service so I could work while it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and great at providing advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was not booked right at Best Buy system, but technician came out and immediately knew what to do, helped me with a few additional things (at extra cost of course).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came out and installed the sound bar was great. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted our TV and the sound bar and connected all other accessories. Great service and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic audito/stereo set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was on time, efficient, and completed their task in a timely manor with no issues. We will definitely utilize Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have your agents mount and set up my TV and sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took there time and did it right .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys did a great job mounting tv and sound bar .

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 2 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have my 4k tv mounted & wires hidden neatly from previous geek squad installers but with this last purchase, the guys didn't get those those two wires that come wit the sound bar hidden maybe due to the wires being short. Really disapointed about it because it threw my whole setup off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnect Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically just reconnected the sound bar; reviewed the setting and adjusted accordingly. working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional and efficient. Outstanding customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DONE RIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very good job in installing my 65" TV He also explained how to use my new remote and made sure everything was going good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad inastalled my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowlegable and helpful! I love my soundbar and Geek Squad employee made it easy for me to enjoy it!

    I would recommend this to a friend
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