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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 7,928 reviews
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing cleaned up all the trash from boxes & etx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time ....efficient....fast.....knew their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick did a great job with the connecting of the sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service...Mike is awesome. Couldn't believe how easy he made the set up seem. Would have taken me days and a crazy amount of frustrations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SERVICE ON MY HEAD PHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SERVICE AND AND GOOD PEOPLE. THEY WERE ON TIME AND VERY POLITE THANKS AGAIN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this project. It works excellent and has good volume and projection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derek and Ryan go above and beyond! Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys mounted my tv on a wall mount. They came out a 3rd tome on a Sunday even!! They even showed me money saving tipsz Kvk Govgii

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew all about the product and made it happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounder Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided amazing service while setting up our sounder to our new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech confirmed that I didn't need this as my room is small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad solved all of my problems with the new Samsung TV and the sound bar in about 10 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome job. Thank you. Very nice crew arrived earl and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, courteous and professional. Would gladly use the same crew again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add on to a soundbar connect. This worked well with a new TV purchased from Best Buy. Geek Squad is great as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed my sound bar. Done to perfection. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FAILED SOUNDBAR INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAFF WAS UNABLE TO INSTALL THE SOUND BAR WHICH I HAD PURCHASED PREVIOUSLY DUE TO UNAVAILABILITY OF CONNECTING CORD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my new TV to my sound bar. Made a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never, Never a Bad Geek Squa Experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All they do serves a vale to me. And, they always have a good idea or note another improvement. Great experience with Geek Squad. Always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything just the way we wanted Neat clean and clearly know what they are doing. Would have them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic. They hooked everything up and explained the remotes, etc. Very good experience with this team.

    I would recommend this to a friend