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Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 7,897 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my disc changer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my disc changer with no problem. It is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest sincere service. Could not resolve the issue, but recommended to replace one of the electronic equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the way I wanted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job. I was very pleased with the quality of the work performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD CAME AND INSTALLED TV, SOUNDBAR, WALL BRACKET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Set up Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is connected to audio CD player, DVD player, Tape Deck, 8 Track deck, and my Yamaha receiver. All well hooked up and works great. I am in love with this set up!

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 2 out of 5 stars

    Didn't seem to know anything just read Instructio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man was very clumsy always stepping on my wires and knocking down my Wi-Fi. He even disconnected my cable H DMI. He never hooked it backup. You also could have studied a little bit on the stereo he put in. He never did tell me what app I could use it on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good, fast job in installing my home theatre system. My only complaint is that some of the workers lacked interpersonal skills. But no big deal: I am pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never used Geek Squad before for setup or install, but I'm glad we did. The guys were professional and very knowledgable. I would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad giys took care of my sound bar quickly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the job quickly and accurately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got my sound , DVD and VHS connected to my new TV. Good Job. I will call them again! Thelma Jansen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar st uip sound bar quic kly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the sound bar and the remote Wi-Fi part fit nicely under the couch. The bar itself fit in nicely with the TV on its stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was patient, persistent, knowledgeable and worked very hard to solve our tv, remote and surround sound issues. Appreciate how thorough he was and didn't rush thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good job that was very professional and they were precise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the service provided was way too expensive!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MS BIRDS VIZIO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! Chad was amazing hooked my sound bar up even though it was not a best buy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were amazing and so thoughtful and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So Good...The sound bar has been Great in the short time we have had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, waited a long time to write this but I wanted to see how everything works. It is great, set up left to Geeks made life so easy Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott’s system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great installing and explaining everything!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Soundbar installation not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV from BestBuy but was unable to get sound so I called Geek Squad. It was difficult to find out when the technician might come. Eventually he called to say he was on his way. He fixed the soundbar and it worked fine for a few days, but then it stopped and I am left with a silent TV.

    No, I would not recommend this to a friend
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