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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 7,928 reviews
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful showing us how to connect the headphones to the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fantastic job with connecting soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very customer service efficient and very respectful of covid rules… per Best-buys policies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to buy products with Best Buy. Easy and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already installed do to lack of instruction I mad a few mistakes the Tec was able to strighen my mistakes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very customer focused. technicians are very customer focused and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad paired t v to sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home was very polite and knowledgeable! It was well worth the $50.00 that I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQuad is worth every thing they charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does the best job of installing tv"s. They are neat clean and know what they are doing,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have your agents mount and set up my TV and sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, and interested in meeting our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly quality work. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sounds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock Your Socks, Off GOOD!! We never thought it could so GGRREEAATT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, wow fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. I was hesitant about paying $200, but in the end, when you hear the difference, well it was well worth it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let there be sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar integration is great! Set up was very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely superb service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used Geek Squad before but they were worth every penny. They did a tv wall mount , installation, cords, setup with cable etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable, had me up and running in no time. I would recommend the Geek Squad, they really know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS GEEK SQUAD CREW ASSEMBLED MULTIPLE ITEMS AND THE BOSE SOUNDBAR MADE IT ALL WORTHWHILE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks succeed again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek guys installed the sound bar and found an unobtrusive spot for the speaker. Nice guys and very knowledgeable about products!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New TV Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hooked-up these new headphones that attach to my TV. Of course they are wireless, and have about a 40 foot range throughout my condo. Although I’ve only owned them for a month or so, they seem to be performing as advertised. The Geek Squad also addressed a couple of other items, which were fine. ALTHOUGH, I had to wait for about 3 weeks to get the Geek Squad out to my condo !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual my visit was good. I took care of three things at the same time and was finished in about a half an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything that needed to be set up with no problems noted. They were very professional when it came to explaining everything to me.

    I would recommend this to a friend