Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad did there installation admirably.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new TV and hooked up amplifier .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professional and very helpful while installing my TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way that Patrick came on time and ready to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i dont know how to correct the issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent hooked up soundbar to tv. the dialog is not in sync with voice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zgfur

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team kind patient and polite did not make any mess after installing devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my subwoofer up properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very skilled tech well done was prompt very capable tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recomendable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo muchachos lo hicieron bien llegaron a tiempo ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad was well versed in how to install the TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was able to install the smart TV and all the necessary connections to make our family room a great media center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Group

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most pleasant and helpful people. Their knowledge and expertise resolving my problem was great. Only took 5 minutes to complete everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD VISIT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from assembling furniture to setting up the TV was done quickly and efficiently by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake is wonderful!!!! My dog Peanut loves him also. Haha Jake is very knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did it perfectly just like they always do. You can’t ask for a better team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and did a great job cleaned up and we’re very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD services are always impeccable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Samsung surround sound. They are very professional , knowledgeable and curtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to trouble shoot a problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional are the words I would use to describe the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar wasn’t working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staller was the BEST Toke the time to explain what had happen. Very knowledgeable young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the help I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt about it. Total Tech was well worth it. Very nice crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked everything up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took out old receiver and put new one in and hooked up new switch and two new speakers. Also programmed universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing basic about this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came prepared with the correct equipment and quickly set to work to get my new audio system working inside and out. They did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service we ever received

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men had a big job done and a little over an hour. I would use them every time, but we didn't get (or remember) their names.

    I would recommend this to a friend