Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad did an excellent job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and hooked up my exterior speakers. Very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed as promised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach arrived on time and finished all the work he could. We needed A new Comcast box. Zach came back and completed the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really appreciate their time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, they throughly know the job. Well done guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott’s system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great installing and explaining everything!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the sound bar up and running.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Ran into a problem and they were able to resolve it in a very timely manner. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Arthur service technician great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek person fix my Sonos system after 6months being out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad were on time and installed all the item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar is connected to the tv it is working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad RULES!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful job bt the Geek Squad in hooking up my Klipsch Soundbar to my old 55" Samsung 3D TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yamaha soundbar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a SONY Bravia TV & purchased a Yamaha soundbar I needed Geek squad to sync because of the mfg differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team , took time setup and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents as normal did an outstanding job of setting our system up for us. As usual, very efficient, polite and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Should be recommended when a tv is purchased

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Guys are an old and Trusted asset to the Best Buy purchasing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Audion Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew that came over was very knowledgeable and friendly. they knew what they were doing and completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my surround sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my problem and actually knew what ot was from a brief conversation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, on time and explained use of TV very well. I highly recommend this service. It is completely worth it. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from Geek Squad total tech agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate did a very good job of explaining the features and value of the phone. I t was ready when I arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Superior

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time, completed the installation quickly and efficiently and cleaned up the work after showing me how to use the system.

    I would recommend this to a friend