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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 7,928 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are welcoming and very well knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason Brown is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Jason on multiple occasions and he is professional, friendly and knowledgeable. Great asset to Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service setting up my new unit. Very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up. Very accommodating to customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great doing their job and professional to me as consumer. In addition, said if there were any subsequent assist needed, to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and very professional, very knowledgeable about my fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys and do a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 85 inch tv and set it all up for me . Very knowledgeable and helpful . I recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and professionalism was top notch. They were very knowledgeable and their installation was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set everything up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for those who aren't good with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional working skills Excellent job Great stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very informing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guy was very informing about our new tv but he hooked up our old blue ray player instead of the new one but he did come back later to correct the situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar worked great. My dad like the old dvr remote to control everything, so that’s what he uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris got everything to work. He was mindful of COVID protocols finished his work in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up,my tv and connected all accessories in a quick and professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable, quick, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes thru.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 65" Sony needed to look good and sound good. The guys from Geek Squad did it right the FIRST time. Professional, courteous, on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer & dryer with beddings .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5. Wash a lot of load and a lot of features. It’s expensive but it’s worth of money you’re spending and also you can start by using your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it took more to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set is up but had a hard time with the surround sound. We had a rookie person. So we had a another one come out to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John was the best Geek squad insteller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset equipment to one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reset all my devices to original configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was fantastic and very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very patient in explaining everything he was doing and answered all our questions satisfactorily. He was on time and very polite.

    I would recommend this to a friend