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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was very professional & took his time explaining to us. Would recommend him very highly. We were his challenge for the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fix my sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was thorough and very professional as well as super friendly and credible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job putting system in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up system and reviewed the features of the system. Very through job they were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech hooked up my components and they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient squad members.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TV’s for me. I was very pleased with their work and their attitudes. Very friendly fellows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My personal preference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have all my new equipment set up right the first time. So I have no problems paying for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with installation. Techs very knowledgeable. Arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and answered all our questions. Get them back anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing basic about this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came prepared with the correct equipment and quickly set to work to get my new audio system working inside and out. They did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the soundbar mounting along with the tv mount was great. The soundbar flushed with the tv nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy with my purchase. Great product and enjoying it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Door Bell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new Ring doorbell. He was efficient and friendly. I would recommend him highly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my receiver to my new satellite system and other components. Explained how the system worked and how simple it is to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When all else fails.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call the Geek Squad when your grand kids can not fix . Had a sound bar with bad cable would never have found out on our own. Called Geek Squad FIXED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent connected new sound and reception as well as connected all new TV's and sound. Very knowledgeable. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, on time and explained use of TV very well. I highly recommend this service. It is completely worth it. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Jonah!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonah and his helper were awesome. Super friendly and helpful. Went above and beyond on EVERYTHING!! Keep these guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HELP IF NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN OK COVERAGE FOR YOUR PRODUCTS BUT DEPENDING ON THE STORE YOU CAN GET SOME HELP TO FIX WHATS BROKEN IN A DECENT TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for a better experience with Geek Squad. Very knowledgeable and professional. One of the reasons I frequently purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out was very informative and helpful.

    I would recommend this to a friend
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