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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 7,928 reviews
  • Rated 5 out of 5 stars

    professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed and connected my soundbar in less then 5 min. then showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up and dressing all cables

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done as part of a larger job to install and setup ATMOS surround sound speakers. Did excellent job of dressing up cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rxcellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great and did as expected. Being tech dummy, this service is very convenient but they need to improve phone suppirt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The audio video tech is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came was extremely knowledgeable, courteous and fast! He set up the Tv, the mount and the surround sound. I loved this service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast and easy. Team showed me how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my sound bar work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek installed my sound bar and did an excellent job !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came through again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered, demonstrated use, and set up all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed ear protection while using my riding mower. The sound reduction is great but listening to Pandora is amazing! I love the headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took little time to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer arrive and willing to take his time to explain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job on setting everything up including the added Roku. They explained all the set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TVs and ran numerous cables. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it done very well!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are very good and are really nice people to explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technicians did an amazing job!!!! I will definitely recommend Best Buy to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did all the work professionally. Just had to it back and 2atch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The people who came had a lot of knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People had a lot of knowledge but hooked stuff up so fast that when I have to trouble shoot there is no way that I could do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and sound bar in a very short time. Everything worked fine. I’m very pleased from this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got all our components hooked up to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad man came and hooked up all our audio cables to all the components we use and it is now simple to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected everything quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all. They were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was knowledgeable, polite and very courteous. I will definitely use them again and I highly recommend geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOORAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FRIENDLY PROFESSIONAL NEAT AND CLEAN GOOD HYGIENE GREAT SMILE

    I would recommend this to a friend