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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek squad Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Jamie and Joshua showed up at my house on time, we’re very professional, and really knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and professionalism was top notch. They were very knowledgeable and their installation was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable about the products that I purchase it was very clean with the installation the process was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well and everything has worked great since that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were absolutely fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outsanding television The whole experience great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t much to it. Tech wanted to plug in the sound bar vs wireless method. I but the wireless sound bar for that exact feature. Tech hooked it up wireless finally but the sound was not very good and didn’t sink to the tv when powering on. It was very difficult to understand the tech but I just let her do her thing. After she left I watched tutorials and figured out how to sink it and calibrate it. This is the second time I have had geek squad come to my home and install a purchase, hoping for a professional install, and each time they do the bare minimum and I end up taking a day to undo what geek squad did and research how to do it myself. I’ll never waste my time waiting for my appointment just to waste my money again. Save yourself the hassle and trouble.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    it took more to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set is up but had a hard time with the surround sound. We had a rookie person. So we had a another one come out to help.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Lacking Instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed sound at and remote. They arrived on time but had a lot of difficulty trying to program the Harmony remote. Once finished, I feel they could have spent more time going over the operation of the new system as I ran into a lot of problems after they left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Professional service Arrived on time Completed work in a timely manner Clean up completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad called and kept me apprised of their arrival time. They were polite, friendly and knowledgeable. Would use their services again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to use and get your equipment installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundsystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came installed it and I purchased the total tech Routes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job with the the set up and made sure we were happy before leaving. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad set up my system to run with all functions using one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took time to set up the audio system and the clarity is remarkable. We are very pleased with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technicians did an amazing job!!!! I will definitely recommend Best Buy to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to trouble shoot and connect my Bose 700 surround system in timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deanna and josh were great! Very professional, pleasant and knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad resolved the problem quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad resolved the problem with my sound bar quickly and completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys and do a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 85 inch tv and set it all up for me . Very knowledgeable and helpful . I recommend geek squad

    I would recommend this to a friend
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