Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
morning and afternoon schedules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved the equipment from one residence to another location
I would recommend this to a friend- Cons mentioned:Soundbar
Rated 1 out of 5 stars
Charged $103.99 AFTER paying installation fee.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service. I was sold wrong sound bar for my new tv. Had to go back to store and exchange. After 4 visits from Geek Squad the audio FINALLY matched without delay! Then I was billed $103.99 even though I paid installation fee and am a Total Member! Total rip off! Have tried to resolve and told 3 different times that someone would call me. Haven’t heard from anyone since last Wednesday. I had to cancel personal appointments for all the visits. Very frustrated and extremely upset with Best Buy and Geek Squad. Still waiting for a response.
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Sound bar install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my sound bar and it works great. He was within tge time frame.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
SET UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY WERE ON TIME DID A GREAT JOB VERY PROFESSIONAL.THEY MADE MY EXPERIENCE WITH BEST BUY GREAT .I WILL ALWAYS USE THEM .THEY DESERVE A PAY RAISE
I would recommend this to a friendRated 5 out of 5 stars
Great system setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the best Geek Squad help from Brandon. He knew exactly what to do in setting up my receiver to the CD player, speakers and smart TV.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
great friendly service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech hooked up the surround system and walked me through the entire system. He was very knowledgeable on this setup.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service Tech was great and product good. xoxoxoxo
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is worth their reasonable charge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did all the work very quickly and did not leave a mess.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar enhanced the acoustics of my room significantly
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad intalled my soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a very good job in mounting my soun bar and connecting it to my TV
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Job well done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was professional and friendly. He was very informed,and considerate of my concerns. Good job!!!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris and Mike did a great job. Thy were very knowledgeable and well informed about audio/video systems. Highly recommend them.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad took care of my mount and my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv, safely and were quick and knew what they were doing.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
quick tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv was hooked up and worked great. Several things needed adjusted and was fixed with no problem
I would recommend this to a friendRated 5 out of 5 stars
Well done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Done right. They knew what they were doing quick and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Geek Squad to set up my TV and sound bar. These guys are the best. I wouldnt buy a large product again, without them setting it up.
I would recommend this to a friendRated 5 out of 5 stars
Installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job and answered all our questions. Get them back anytime
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agent very helpful with difficult connections. Cut down from three remote controls to one.
I would recommend this to a friendRated 5 out of 5 stars
P.Jackson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad techs are always friendly and professional and extremly helpful and knowlwgible
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Installed everything quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the added costs, were very professional and able
I would recommend this to a friend
