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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 7,928 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where professional in every second it was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Knowledgeable Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad on several occasions and they have impressed me each time. I will continue to use their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek guy figured out a Sonos issue quickly when everyone else was stumped. Michael should get a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did the job quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad attached my soundbar to my 65 inch TV anddid a great job. I was unsure about getting it right myself, so called the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deanna and josh were great! Very professional, pleasant and knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and efficiently hooked up the new sound bar to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my TV and hooked up everything that came with it. The Geek Squad always does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation, soundbar setup, and remote setup were all done right the first time. I would use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was important because I did not know how to connect a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech hooked up my components and they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked to Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Bose 3,2,1 . The speakers are mounted on a removable mantle. The Geeks did a wonderful job hooking it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where very personal was on time and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were personable and professional and installed the soundbar quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers took the time how to work the new remotes for the audio components with my parents. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad resolved the problem quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad resolved the problem with my sound bar quickly and completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV & Sonos Audio System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Team. Knowledgeable, professional, and provided future considerations for expanding our new system. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my tv speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help with my speaker and sub woofer was great.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Lacking Instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed sound at and remote. They arrived on time but had a lot of difficulty trying to program the Harmony remote. Once finished, I feel they could have spent more time going over the operation of the new system as I ran into a lot of problems after they left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is great also a great price. I love how neat thet are. Would recommend to anyone

    I would recommend this to a friend