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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very nice and helpful. Connected everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Geek Squad to everyone that asks who's the Best to mount a TV on a wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundsystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came installed it and I purchased the total tech Routes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad recommended this product upon install and we bought it thru them. Friendly setup team. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Sony 3.1 soundbar quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed perfectly. All of my questions were patiently answered and everything was explained thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation of audio and television equipment. I would recommend the Geek Squad to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the wonderful job that the techs did. They set up my new system completely and quickly. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where EXCELLENT and extremely helpful. WELL DONE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I let Geek Squad do the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. They had all the equipment and tools to do the installation. Thorough and expedient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad rep, Sam Salinas, was great. Went beyond the basic needs of my order--very helpful, pleasant, and proficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had already purchased sound bar from Best Buy. They connected it with my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the home theater working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job making sure everything was working properly. Even tried to get the network up and connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good work by your reps in my home-and they were good people too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Took lots of time. Answered an old man's questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful, knowlegeable & professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was very helpful & professional. He even called back the next day to be sure everything is working as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in left the house cleaner than found it. Also, set up tv & sound system. This is a great dollar added service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tutorial is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to have knowledgeable staff at my house answering every question and courteous throughout every question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, worked quickly and efficiently. Geek Squad has never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic audio setup was completed promptly and professionally by the Greek Squad. The service was excellent.

    I would recommend this to a friend