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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 7,897 reviews
  • Rated 5 out of 5 stars

    on time ... every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it takes forever to get an appointment - the people who come are excellent and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and correctly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have never installed this by my self. They were professional and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disillusioned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only two of the six settings on my sound bar are useful to me or enjoyable to listen to. I did not get the sound effect I was expecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek-squad did a great job installing my tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME DID A GREAT JOB VERY PROFESSIONAL.THEY MADE MY EXPERIENCE WITH BEST BUY GREAT .I WILL ALWAYS USE THEM .THEY DESERVE A PAY RAISE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the equipment and paired everything together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Auto setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price when bundled with Geek TV installation. Geeks setup sound bar with TV and adjusted sound parameters and control with TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and had a great attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super quick and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up TV helped get it working cleaned up and were fun the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job!!!! They are the only ones that I want working on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to set up my TV and sound bar. These guys are the best. I wouldnt buy a large product again, without them setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, worked quickly and efficiently. Geek Squad has never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped set up my Blind Uncles Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad made it possible for me to send my blind uncle an Alexa which is making his life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agent Attached Sony Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the sound bar to the TV and explained how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONE AWESOME SOUNDBAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS ONE TERRIFIC SOUNDBAR. IT HAS 7 SPEAKERS! THE SOUND IS AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this service. However I own two properties, one in MO and one in FL should apply to both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did a great job. Really Knowledgeable and will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad (Dylan) installed my system; and the level of professionalism is beyond compare. Thank you for the excellent install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff was able to come in and set up our audio so we could use only one remote. Excellent customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable. At first no sound, they stayed with it until problems were solved. Glad I went this route.

    I would recommend this to a friend
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