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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up everything & explaining it all very well. So helpful! They were so nice too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a good job of laying out components and connecting everything.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sound bar was synched succcessfully with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar synched well with tv but unable to accomplish the same with blue tooth head phones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, as it took them 30 minutes to set everything up. Took trash with them too, no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up our audio system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked up our audio (receiver, turntable, cd) system. Technicians were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician very knowledgeable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and capable. He completed set up effeciently and provided me hands on technical assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for easy set up and great service, I recommend highly using the geek squad. They are professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did an outstanding job on the install. He answered every question I had. Would recommend him to anyone. Thanks,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job mounting my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONE AWESOME SOUNDBAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS ONE TERRIFIC SOUNDBAR. IT HAS 7 SPEAKERS! THE SOUND IS AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mechanic said he was going to issue me a refund because he did not have to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained to the tech what I wanted to accomplish and he understood. More the point he set up the system as I had requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician quickly discovered my issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (Daniel) quickly had all my issues resolved and my remote was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek-squad did a great job installing my tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install professionals were great! They were friendly and ensured all was working properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service I got my other review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the two gentlemen who came. They explain everything sp I understood everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation and connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a excellent job with the unpacking and assembly of the sound bar with Dolby Atmos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was was professional and did not leave until their part was operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super quick and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up TV helped get it working cleaned up and were fun the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Guys went over the top.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abe and Elvin did what was needed and more. Expert advice in addition to what was required. Ten thumbs up!

    I would recommend this to a friend