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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 7,928 reviews
  • Rated 5 out of 5 stars

    The Agent Attached Sony Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the sound bar to the TV and explained how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and punctuality were excellent.Everything was programmed and ready to go when Bill left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support could not be happier with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up surround speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in 10 mins. Fast service and they knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stereo system connected and this made sure the new TV was connected properly and all equipment works with each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV and moved the old one to my bedroom. Installed the sound bar work great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my Harmony all in one remote. And my TV & surround system. Very professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my tv up did a great job.Explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that cared, wanted us to have the best product we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service provided was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and very friendly. Knew what he was doing and was finished in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another successful visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always... geek came, geek diagnosed, geek solved, geek cleaned up, geek left happy customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the two Geek Squad members who set up my new TV. Very friendly and answered my questions professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely SatisfiedoVery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Geeks Very professional I have recommended to friends I will always use them on future purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad before and will always rely on them to complete my Home Theaters correctly and help me understand everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the equipment and paired everything together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would use the geek squad for any of my install again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Representative new his trade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative new what he was doing, no hesitation. Yes, I would use him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the scheduling and quick response. Aarons was very knowledgeable and took care of my audio issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi, set up sound bar and gave instructions for use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the home set up is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a stereo receiver with all the speakers and related components installed and was happy i did not try to do it myself.

    I would recommend this to a friend