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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad install of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. This is my first soundbar and the install went perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and quickly installed my Sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly set up to our already owned sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service provider quickly installed the sound to our already owned sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service. Knowlegable staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer purchased. Staff knowlegable about products. Awaiting delivery and install tomorrow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and I would recommend this product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very patience in answering questions and suggesting best practice in setting up surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the tram that came around to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and connected to all devices for surround sound. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reconnectingthesoundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came fixed my issue in just a few minutes. Quick & efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who came to my home were professional, courteous, very knowledgeable and efficient. I'm very happy with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job setting up the audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was better having the Geek Squad set up the audio - I was very happy with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is absolutely incredible - they are so helpful - weve had the same person set up over the past 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delay on sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was nice but couldn’t fix my problem. They refunded me. It wasn’t really their fault and they did right by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my Audio surround system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got my surround sound hooked up in minutes. Knew their business and was very pleasant to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents ceiling mounted my TV and hooked it up with Apple TV. Looks great and very happy with the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UP AND VIEWING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without them, we still would be trying to get our system back together after our renovation.... thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surround sound setup with sound to headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joey was awesome. Quick, knew what he was doing and answered questions. He was so friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service request fulfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service request fulfilled. Geek squad has always come through for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my surround system and tv and blue ray up and they were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek REview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly and very through and explained all he was doing

    I would recommend this to a friend