Customer Ratings & Reviews

The geek squad associate named John was very helpful in setting up our system and showing us the app to operate and adjust the sound. He helped us decide on what we needed for surround sound.

Geek Squad service was awesome! Technician was professional, knowledgeable and quite sociable. He explained how we can get the best sound out of our Sonos system.

Installer was great and showed me how to use the soundbar. And its sounds as great in my home as it does in the store. Very happy you can't go wrong with Bose.

Connected my sound bar Very professional easy to get along with

My wife and i have been very happy with our soundbars! We watched Lord of the Rings for the first time since getting them, and the improved sound quality made it even better!!!

Geek squad provides the best service with anything that they install or repair. My TV, Surround Sound, Subwoofer and universal remote all work so well and they are great about explaining everything and making sure you can use it. Love the Geek Squad !

This was an add-on service to the home installation to connect, program, and properly set up a sound bar… that had previously been quite troublesome. Good sound… happy customer.

I have an annual membership and so the set-up was only $49. The tech made sure the receiver and BluRay all worked well and were synched with my cable box and remote. He was very thorough and went above and beyond what I would have expected. Thoroughly happy - new 4k Sony TV and 7.2 surround sound (pre-existing) now all ties together and rocks the room!

The agent did an excellent job in installing my Sony TV and Sony sound bar. The two guys who work together was very organized and both knew what they were doing. They told me step by step what they were doing. They made sure I was happy with they work. EXCELLENT SERVICE…. NO COMPLAINTS AT ALL…

The agents knowledgeable and professional. Both agents were what I would expect from Best Buy. Both agents were a good representation of Best Buy

Waited a couple of weeks before deciding to get a sound bar for my new TV. Scheduled an appointment with Geek Squad and they delivered the sound bar and had it installed very quickly and it has improved the sound on the TV. If you get a new big screen TV invest a little more and get the sound bar and have the Geek Squad install both.

Ooops. Forgot to add Carlos and Jorge from geek squad set up the sony sound bar with my 85 inch t.v. and recommended the best settings for it. Im happy.. Also behind my entertainment cabinet Carlos tied up all the cables making it look real professional rather than a bunch if cables laying all over the place.

Addison & Tim installed our Soundbar at the same time they installed our TV. They did an excellent job on both and we were very pleased with them. They explained how to use everything and suggested the best place to put the surround sound speakers. Highly recommend these two techs.

Really nice guys and worked diligently. They followed safety measures and brought their own shoe booties to keep their shoes covered in the house. They hooked up my surround sound flawlessly but I do wish they were a little more informative about how to use it besides basic operation. I would still call them again, I would just ask more questions next time.

I think my second geek squad service was great. The two guys sent out to me were excellent at their job. The got me up and running that day. I'm sorry to say that the very next day my sound bar system just failed again. I think that I just purchased a very Bad system or product. I don't even think it's worth trying to sell it to anyone else. I will probably just trash it literally. I am so disappointed in my purchase I really don't know what else to say without being well I think anyone gets the point. Geek squad representatives were excellent, though.

The sound quality is amazing! It really makes my living room like a movie theater. So happy with this purchase and it is extremely compatible with the 8K TV that I bought at Best Buy.

The Geek Squad, Tristan and Ty were superb. The worked efficiently, professionally and smartly AND were very personable and friendly. Excellent craftsmanship on the mountings and setup.

The Geek Squad tech, Ashley, was prompt, efficient, knowledgeable, communicative and courteous while installing my new sound bar system.

Geek Squad Technicians was very professional, polite and courteous. They installed my TV, Sound Bar, Rear Speakers and Sub Woofer. They made sure all components were working correctly and made sure customer was able to operate them correctly. Geek Squad Technicians are the BEST!

The technician was able to setup my sound system and the speaker is working