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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 7,928 reviews
  • Rated 5 out of 5 stars

    Installed my sound system!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service. I’m willing to use the geek in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER FAILED TO PRODUCE ALL SOUND BAR EQUIPMENT, CAUSING CANCEL OF INSTALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the geek squad installed it and mounted it professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledge Tech! He was very personable and knew his stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the geek Squad service to install my TV on the wall. It’s very professional and clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful knowledgeable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pleasure and a great experience with the technology and experience watching the technician hooking up my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Fast and efficient. They gave me additional information on other audio systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great with the geek squad.. no issues.. keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael did an outstanding job!! You are very lucky to have him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents added everything to the new tv even prime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were absolutely amazing Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out of hooked up tv system for our house. Did a great job. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great and got my system up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. I would recommend this to anyone. Easy to use and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very caring and professional staff. They go out of their way to get the job done right. Very neat. HIGHLY recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my soundbar to my devices quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out well. Things are o.k. now, and hopefully they stay that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of my installation and were very helpful with explanations about all aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV setup included the sound bar. Received detailed explanations during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent arrived in a timely manner and was pleasant, helpful and patient while explaining what I needed.

    I would recommend this to a friend