Customer Ratings & Reviews

good job but they forgot to set tv up so I could see the volume bars when I changed the volume. I figured out how to get it to come on.

The sound bar was connected without incident. Works perfectly!

Showed up on time with a call before. Vincent did the job well.

Geek squad was really professional, on time and quick.

They did a great job and hooked TV, soundbar and cable box to one remote. They were great!

Abe and Elvin did what was needed and more. Expert advice in addition to what was required. Ten thumbs up!

The Geek Squad paired my Soundbar and devices quickly and efficiently.

Sound bar synched well with tv but unable to accomplish the same with blue tooth head phones

They set it up and had it working fast!! The Geeks are great!!

My experience in setting up my 4 in-ceiling speakers installation was very poor. No matter how I explained that I had 4 ceiling speakers that had been pre-wired in my new house, the Cust Serv rep insisted as coding it for a soundbar connect and then a sound bar connect and installation. When I eventually talked to the agent who was to come to my house, he explained that he was not qualified to installed consealed ceiling speakers. I needed a "Double-Agent" for that job. The appointment was set for the last day that I was in town and therefore could not be rescheduled until I return from Florida where I live. VERY DISAPPOINTING EXPERIENCE. I later found out that your scheduling sheet doesn't contain a "Ceiling speaker conceal" job and that the reps have to code it "Soundbar connect and/or installation". You really need to reevaluate your assignment sheets. I also had a 98 in TCL TV delivered earlier and that went fine, but when the Geek Squad came to mount it, they discovered that I had the wrong mounting bracket, because Best Buy doesn't carry the right bracket in the store and the sales person simply told me to purchase one on Amazon that will accomodate a 98 in TV. The installers, however, informed me that there are only 2 brackets that will accomodate the TV. Obviously the sales person did not know that. My TV is still in the box. Another disappointment with Best Buy. Dennis Noice

The geek Squad did an amazing job connecting my soundbar!

The tech set up my wireless speakers for perfect placement

Washer and dryer purchased. Staff knowlegable about products. Awaiting delivery and install tomorrow

The Geek squad guys mad our system work like it was designed and gave great instructions verbal and written how to use in the future

I am very pleased with the service that I received.

Charles and Mario were very friendly clean, friendly, and efficient. Great service.

Jeff was very informative and has taken my calls since then. System working well. Many thanks.

The agents did a great job and cleared out the unnecessary wires

The Geek Squad folks are so good. This guy was anyway. Last one messed up the setup, but this guy (hopefully) did it right.

Agents ceiling mounted my TV and hooked it up with Apple TV. Looks great and very happy with the job!