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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad unpacked and set up devices quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything required in a timely and efficient manner. Very happy with their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy came in and did the audio setup of our system and explained how to get the best out of the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geeksquad connect All the A/V for my mom as I live in a different state. The guys did a great job as always!! Top notch work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was excellent fixed the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice young man. Fixed the problem. Took time to help us learn more about the harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was wonderful and very thorough! Definitely will use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up everything the way I wanted and answered all my questions. They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, knowledgable, and made sure we understoid everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 weeks to get scheduled properly but the gentleman was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound connection by the masters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie done a great job connecting our sound bar..thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EXPERIENCE EXPLAINED ALL THAT WAS DONE AND WANTED TO MAKE SURE WE WERE CONTENT WITH THE INSTALLATION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service ! ! ! On time & did a excellent job ! ! !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was timely, called in advance and friendly. Work done quickly, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, professional and friendly. He setup my TV, DVD player and home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV, cd player, sound bar and subwoofer, playstation and cable. Just terrific work by knowledgeable and pleasant people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed on soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan with her service man and he was absolutely wonderful great employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Audio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad for new TV install and also to have my home theater audio hooked up. No problems. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on-time and did a great. We were happy with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous and attentive and did a great job installing my receiver into my home components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went smooth friendly techs that explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were amazing. They are very knowledgeable.

    I would recommend this to a friend