Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 7,896 reviews
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my Harmony all in one remote. And my TV & surround system. Very professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my Audio surround system.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got my surround sound hooked up in minutes. Knew their business and was very pleasant to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty and Matt did a good job hooking up my Polk sound bar to the new Sony TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected my sound bar - wish he gave me more directions it seems to be working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely SatisfiedoVery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Geeks Very professional I have recommended to friends I will always use them on future purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the Geek Suuad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 technicians, not the Geek squad installed the new sound bar. They basically just took it out of the box and plugged it in. They weren't familiar with the sound bar and how it worked with the new tv they just installed. I had to use the internet to get instructions on how to set up the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amplification. Truly enhances the viewing experience for movies and sports events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad emplaced and hooked-up my soundbar in record time. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean these guys !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re above anyone else in the business and actually give a care when they’re working in your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed surround sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're the awesome technician he did a very good job I don't have 50 characters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor installation by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardwares was fine, installations cost though Geek Squad was outrageous!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver was installed quickly and tested to ensure installation. Everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician very knowledgeable and courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and capable. He completed set up effeciently and provided me hands on technical assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all my needs, I have only good things to say about the service I get from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv sound bar and printer that I was having difficulty with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra $$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained to the tech what I wanted to accomplish and he understood. More the point he set up the system as I had requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wk and thoroughly explained all aspects Dave and Matt returned for assistance. Excellent assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prompt, professional, informative and very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for easy set up and great service, I recommend highly using the geek squad. They are professional and friendly.

    I would recommend this to a friend
Sponsored