Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Oh yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have if you have a sound bar. We need this yea
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job!!! Not sure what else to say, 50 characters
I would recommend this to a friendRated 5 out of 5 stars
Get Yourself a Geek Squad Contract!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad paired my Soundbar and devices quickly and efficiently.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
sound bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dusty and Matt did a good job hooking up my Polk sound bar to the new Sony TV
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get this to work right.......so I called the Geek Squad
This review is from Soundbar Setup
I would recommend this to a friendRated 3 out of 5 stars
Outsourced setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy scheduled a set up by an outside company to install a new smart tv and a new sound bar. They also moved our old tv and sound system to another room. They were great, spent a lot of time setting everything up, showed us how to us it etc. But... the sound system wasn't working right, thought it was defective, returned it, had the geek squad install it. Geek squad said it wasn't defective, but not installed properly by the other guys.
I would recommend this to a friendRated 5 out of 5 stars
Amazing customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The peopel that came were very polite, awesome to talk to, and did everything the way i wanted it to be
I would recommend this to a friendRated 4 out of 5 stars
sound bar works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent connected my sound bar - wish he gave me more directions it seems to be working fine
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
John did a great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out tv was set up and working before he left. He was very thorough and completed the set-upperfectly.
I would recommend this to a friendRated 5 out of 5 stars
Great Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great install. Professional and can integrate with whole house electronics
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar Heaven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.added to the t.v. -- also explained how to use it for my needs.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was on time. Fast and efficient service. Very friendly, and easy to work with.
I would recommend this to a friendRated 5 out of 5 stars
Successful install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with the installation by geek squad. The technician was efficient and able to connect up all my components.
I would recommend this to a friendRated 4 out of 5 stars
thorough and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician did his very best to install the sound system I requested but it did not work due to no fault of his. He tried and tried.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound at connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with rest of system. Happy with purchase and service.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
They kn ow what to do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad knows electronics and how to do a complete job satisfactory for their customers.
I would recommend this to a friendRated 5 out of 5 stars
My associate was amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate that helped me exceeded all expectations! He was friendly and stayed until everything was setup perfectly!
I would recommend this to a friendRated 4 out of 5 stars
Overall good but left a speaker unattached
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good but leaving a speaker unattached is leaving a job unfinished. Everything else is working well.
I would recommend this to a friendRated 5 out of 5 stars
Done well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a home theater system. They made helpful suggestions that improved the system. Work was done efficiently and well.
I would recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent job with my stereo reciever installation. Everything was completed proficiently.
This review is from Soundbar Setup
I would recommend this to a friend