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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 7,928 reviews
  • Rated 4 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set-up with technicians. They were pleasant and very knowledgeable. I would recommend this service to anyone in need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our new receiver and re-programmed the remotes. The stayed intil we understood how to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and quickly resolved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was connected without incident. Works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are real pros. True professional s. Helped me setup and program the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my new printer. And explained all specific details to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and cleared out the unnecessary wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Scott and associate installed my sound bar to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was on time and scored a perfect 10. I would recommend this technician and service to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG soundbar setup with my 65" LG tv. All went well. Two people arrived on time and setup was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar works very well. We are pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up and had it working fast!! The Geeks are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin of the Geek Squad did a wonderful job solv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Dustin of the Geek Squad. His diagnosis of the problem was right on. Problem solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service was great in installing my new sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82" TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV on inside wall, connected to my Receiver and programed my Logitech Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that install my television were outstanding professional & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly staff came on time and finished quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and experienced tech. The job was good and the coaching for the homeowner was excellent. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, professional and nice guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was a good example of what an installer should be. Smart efficient respectful and courteous.

    I would recommend this to a friend