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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 7,928 reviews
  • Rated 5 out of 5 stars

    Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did a great job of completing the installation and solving my problems while giving me good information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted all of my purchases. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great offer and great value added promotion to go along with purchase really appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Tech folks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, polite and informative, Set up was terrific and everything worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have a 2nd. pair of hands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really glad Geek squad was here to set up my Nakamichi sound bar system as it was a little more complicated than I thought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad excels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it running perfect- thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system just did not give me the full surround sound effect I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up my wireless speakers for perfect placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product after 6 weeks of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my life a whole lot easier. The professional setup was awesome and they did it very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service in making sure all components in syn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in making sure all components in sync with each other. Really like Total Tech Support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad did an amazing job connecting my soundbar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this stuff setup would drive me crazy. Let the geeks do it. Trust me. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set this up for me. It is easy but maybe cumbersome because you have to walk around the room in all four corners to test sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an Audio set up and assisted with downsizing old equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new wall mount and sounder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS did a good job connecting my soundbar and installing a new articulated wall most for the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Audio Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a slight problem with the Audio I do not believe it has anything to do with the how it was hooked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep bass. Excellent clarity. The sound reaches out to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. I had a challenging setup and they took very good care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was really professional, on time and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job - very quick and efficient and knew exactly what to do.

    I would recommend this to a friend