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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both teams we dealt with were knowledgeable and pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad hooked up all appropriately and gave us thorough tutorial on using remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and efficient installation of the receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, knowledgeable and courteous service. This was our expectation and we were not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledgeable service with courteous, socially distanced service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job connecting our new soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad have always been helpful to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have always helped me with computer, i pad and hooking up things in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and always on-time; So friendly and explaining all the options for better visibility about the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and fast !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have much to set up . The agents made sure my cable was set up and working properly with my 55 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the team sent to my home to help with our setup between our TV's and their accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my reciever with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and knowledgeable. Had everything done in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected our sound bar up perfectly! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money to have the professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had Geek Squad hook up the sound bar to my TV. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was worth it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squaddid a great job and fast. Would use again in future. Thanks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Tech came over and set me up. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad set up some of my Sonos system. They did a great job and spent time educating me on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Efficient,Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected TV, reviewed all functions, very patient and courteous. A Geek Squad Wizard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that connected my items was very good and helpfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable. We will definitely use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks set up the soundbar and subwoofer and showed us how everything works, very knowledgeable and well mannered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very quick and efficient in installing my whole home theater system..Go geek squad!

    I would recommend this to a friend