Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 7,896 reviews
  • Rated 5 out of 5 stars

    My associate was amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate that helped me exceeded all expectations! He was friendly and stayed until everything was setup perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent fixed my email

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my email situation in a very ti Let manner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outsourced setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy scheduled a set up by an outside company to install a new smart tv and a new sound bar. They also moved our old tv and sound system to another room. They were great, spent a lot of time setting everything up, showed us how to us it etc. But... the sound system wasn't working right, thought it was defective, returned it, had the geek squad install it. Geek squad said it wasn't defective, but not installed properly by the other guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad have always been helpful to me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have always helped me with computer, i pad and hooking up things in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install bay team is AMAZING!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, and helpful!!! These guys go above and beyond every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Efficient,Informative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected TV, reviewed all functions, very patient and courteous. A Geek Squad Wizard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed sound bars and TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the professional service they gave us. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a home theater system. They made helpful suggestions that improved the system. Work was done efficiently and well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did a great job of completing the installation and solving my problems while giving me good information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful service providers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, competent, and patient. Helped us solve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and headphone recalibration

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike is excellent! He explains everything on a level we can understand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both my tv’s and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician knows his stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was completed. The Technician was knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my soundbar to my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Will always use when needed. Personnel were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote notwoarking for the tuner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was the best helped me if I need Geek squad again I will ask for him as my tech guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, knowledgeable and efficient Went way above my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My mother day gift new speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but makes a load pops every time turned on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad guys that came to my house were very polite very knowledgeable and I would recommend these 2 guys to any 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my reciever with no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and knowledgeable. Had everything done in just a few minutes.

    I would recommend this to a friend
Sponsored