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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sound system working great now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job of getting our sound system to work with new AirTV player, Netflix and Sling TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was fast & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician connected the sound bar to our Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prompt, professional, informative and very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    workers, deslivery experience were exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed all tv, cabinets like I wanted to. Makes me please and I had great satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud installed my tv & sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took care of settings sound bar!!! Very efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my sound system working with no problem whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad corrects problem with sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad corrected the problem I was having with my sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hung my new 75" TV and connected my new soundbar in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was professional and was very patient with answering our questions. We hope to work with him in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in store is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft completely reinstalled. Winston was very thorough and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me from a trip back to best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not intended to purchase a sound bar. But my tech was an expert. And he carried mid range sound bars with him. Sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome group of installers..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service. Very knowledgeable of my product. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kamyn knew exactly what to do and was effecient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't ask for a better person to install my system knew the ins ands of outs of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad hooked up audio

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and the sound bar. Then they did connections for my wireless head set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad made it very simple to connect all my stereo equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and thoroughly professional service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good, scheduling, on-time response with the installation completed as required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and courteous. They showed us how to use the new equipment and were patient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was knowledgeable on the products to be installed and was efficient. The rep helped with problem solving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Agents had sound up & working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to mount soundbar to wall/tv. It was working and sounded good before they left.

    I would recommend this to a friend