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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. The installer did a great job installing the products and teaching me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very will

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the services and please. Yes I would recommend this service to someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely service professional All devices work well without problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a surround system with 7 extra speakers and they made it look like childs play to assemble and program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our sound bar. It was easily installed by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad put up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert did a great job Great customer service. He was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came to my rescue!! Adjusted the new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went way beyond anything I could have done! Very pleasant, and KNOWLEDGEABLE! On time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerful beautiful sound bar installed quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar installed professionally by geek squad....tested and configured with new tv set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent knew his business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived as scheduled and got right to work. Great attitude and walked us through the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed all devices quickly. Geek Squad knows their stuff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was professional, mounted tv, changed cables, kept area clean, and made recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work and agent was professional, and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar and devices with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my sound bar timely and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up was perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure audio set up was perfect, and we knew how to use it. Agent were very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech people were professional. The arrived on time and understood what I wanted done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new home setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup my new home with 2 new TV's and added a new receiver to my existing surround system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tvsystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad member corrected control tv system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar with Geek Squad is terrific, he's knowledgeable and very patient. I would recommend him to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is great! From in store help to delivery and setup. Even calling Geek to help on computer at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with great results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up a basic install of a Bose 700 soundbar system. This saved me hours of time.

    I would recommend this to a friend