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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 7,928 reviews
  • Rated 5 out of 5 stars

    TV Audio setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite plus and we recommend it for anyone getting a new tv & audio system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Thanks! Thankful for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both my tv’s and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, courteous and timely. Helped out in home remodel and new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job mounting our TV and hooking up all our components and going over everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service mounting tv along with setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really helpful when cutting through the specs of so many options to arrive at best value for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fast service. Makes a big difference in hearing dialog. Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was very friendly, knowledgeable, helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup and tested the sound bar and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation of large screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of mounting the large computer screen to the wall above my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our 75” TV and sound bar. They were very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sound bar was connected quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connnected my sound bar but had trouble setting up my universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad corrected my sound bar interference fas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent analyzed my situation and corrected the interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Gainesville is SUPER!! That is not the case everywhere. Very thankful for their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to have the soundbar mounted but the geek squad said that it would be better elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, this smart people help tremendously removing the questions about installation and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 men came in and were quick and fast. Set up my tv and explained the new remote. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had it going in no time. I am very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked that speakers were working and showed us how to turn them on.

    I would recommend this to a friend