Customer Ratings & Reviews

Once the independent contractor arrived, he did a thorough job of setting up the system. He was knowledgeable and professional. The geek squad did not do the work. I have yet to see the geek squad.

I scheduled the Geek Squad because I purchased a 75" T.V. and a sound bar which I had no experience with at all. They came on the day scheduled, and had the T.V. set up and running in short order and gave me a quick tutorial on using the remote. The sound bar connected as soon as it was turned on so no worries there. I had the Squad take the box and packing with them. I was very satisfied.

They explained everything they were going to do and how everything is going . Evyn and Katie were very friendly and knew what they were doing. Because of the work they did and got the internet going the way I needed it. I will only have the Geek Squad come to my house when I have a problem.

After hooking up,speakers I did not like sound...too tinny, not good with spoken word.They suggested I purchase the Klipsh soundbar...I did..and I like it much better.. They were both very professional ,very helpful,and hope,should I buy more things from Best Buy that they set up whatever I buy.Truly very nice people.

The agents mounted my TV & programmed it to my Direct TV & surround sound speakers. They also showed me how to use all the features to take advantage of everything on our TV. I’ve had to call them for a wifi issue and were going to send someone right away but then the Wi-Fi kicked in so no need for hike visit.

Okay, have to admit that prior to getting schooled at Best Buy, I didn't know a sound bar from a sand bar. However, they listened to my wishes, and set me up with the Sonos sound bar and a Sonos 1 in my kitchen. Yay! Simple to use, adjust and for our little condo provides a very rich sound from TV and various music services. So happy.

He did a great job and fixed it in no time. If the original geek squad installers had done it correctly, this would not have been necessary (they had the plug from the DVD player to the sound bar put in upside down). So I paid for the same installation twice.

It is well worth the money to have the Geek Squad come and totally tune your system. We had an older set of speakers, 6 in all, and they tuned the system perfectly and sounds terrific. We feel we are in the middle of a movie instead of just watching it. Also, right in the middle of an orchestra when listening to music, it couldn't be any better!

Wirerless. It was easy to install. Sounds great. Looks good

This soundbar works well with it's satellite speakers. I had to place the satellite speakers in front due to the configuration of the room so I have lost some of the surround sound effects but it still provides great sound.

The agent hooked everything up and explained all features of the sound bar. He arrived on time and did a wonderful job. Before he left, he made sure we understood everything about the soundbar.

It took 2 tech visits but the final result was excellent! I have been enjoying the much improved sound from my new TV especially when listening to movies.

Quick and precise. Tested before completing process. Techs professional

The Geek Squad employees are the Best. He explained everything to the letter. My equipment works perfectly and has superb sound.

The man that came to install was very knowledgeable. He called and set up an arrive time and was here promptly. He showed me all I needed to know to operate it and did the install quickly and efficiently and could not have been more polite!

The gentleman who came to install the sound bar did a perfect job, was on time, pleasant, efficient, and thorough i n explaining everything to me. I would give him 6-stars if I could.

I had multiple new electronic equipment components installed at same visit with exceptional service. The tech was on time, knew exactly what and how to connect my new equipment, and made sure I was well informed how to operate it before leaving for his next appointment.

The geek squad connected my sound bar to my TV, they did an outstanding job they explained to me how to connect it properly to the TV. They answered all my questions Thanks for a job well done!

Geek Squad was easy to schedule, arrived on time, and fixed our issues very rapidly. The technician answered all my questions and taught me more about how to configure our system. He even had upgrade cables in his truck so that we could complete the installation in the same visit.

The guys that came to mount the tv and soundbar did an excellent job. Very clear, to open the box and measurements made sure the tv work and soundbar together.i would definitely use them again Miguel and assistant they