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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 7,897 reviews
  • Rated 5 out of 5 stars

    Best Geek Squad guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything perfectly. Friendly and helpful. On time and polite. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job at explaining how it works and took their time at installing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was knowledgeable on the products to be installed and was efficient. The rep helped with problem solving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult installation - did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to deinstall the tv to add a handicap sudo component - tough job - they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up two pieces of equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was on time and immediately finished project with tv and sound bar connected with monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar restored!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick efficient and got our Martin Logan Soundbar working again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected, excellent workmanship.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much easier to have an expert install add-ons, especially when the latest are so mind boggling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied, he was very knowledgeable? Nic guy to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstallation of my Sonos system was not straight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent accessed the situation, adapted as needed and reinstalled the entire system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of sound system was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Audio setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite plus and we recommend it for anyone getting a new tv & audio system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB made sure everything was hooked up properly and all components were functioning to max capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the installation. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT-- Geek Squad Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous, efficient, quick, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add-on set-up was really helpful. It can be difficult setting up an external sound system for a lay person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaned up after them self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted Tv to my wall. Did a good job. Was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, courteous and timely. Helped out in home remodel and new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!! I would highly recommend your servi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was knowledgeable and professional and fixed my tv issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are simply excellent. I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - on time and very pleased with everything.

    I would recommend this to a friend
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