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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew arrived on time, hung my tv’s quickly and cleaned up any mess that was made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! He arrived on time, set it up and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my soundbar to my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very good at his job.I think his name was Sean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad, had Sonos sound system installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, friendly,knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have a team to set up your new TV and sound bar. They even tied cables in back to clean up look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They figured out how to get my older devices to work with the system. Teamwork with out her geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!! I would highly recommend your servi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was knowledgeable and professional and fixed my tv issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They truly try to do exactly what you want them to do I’ve been very please with Geek Squad,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and knew exactly what they were doing, arrived on time. What else can you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came back to troubleshoot an issue ... resolved the problem quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instraller was helpful in explaning the set up and worked hard to make the system perform as it was meant to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got my new TV set up and ready to use very quickly. It has been working great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got all done but we aren't able to get rid of an update. I left one message but need to call again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sissy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked it up right on schedule, reviewed how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and the sound bar. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did great job setting up and showing me how to use products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, came when expected. answered all questions. responded to questions by phone in time manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very wonderful. Answers any questions you may have and takes the time to explain things to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very prompt and friendly. Did did a good job and were quick about it

    I would recommend this to a friend