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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 7,896 reviews
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up tv and hiding wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. Nice to have the tech support available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job in hooking up the sound bar to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly, efficient, and thorough! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, also called 30 minutes before arriving. Checked up the next day. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our 75” TV and sound bar. They were very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my new Samsung TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek was great. Prompt and very helpful I'm not tech savvy and he was very patient answering my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I don't have to worry about the maintenance of my electronics brings a great comfort level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad assembled and installed everything quickly and with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and everything was explained. Setup went fantastic Was very happy and pleased with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation of large screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of mounting the large computer screen to the wall above my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set my sound bar and explained use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even over the phone problem fixed. Instore associates very help made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great no issues. Havent had any problems. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very prompt and friendly. Did did a good job and were quick about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv with ease!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the assistance received and the services were completed expeditiously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with service and products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 75 inch TV and Klipsch wireless speakers were professionally installed in a timely fashion!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some confusion initially with booking, the men that came out to install the system were great and really took their time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Soundbar

    Rated 1 out of 5 stars

    Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar only worked for two weeks. Soundbar did sound great at first. A replacement order has been placed. Let's hope it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very knowledgeable and helpful. They were fast but officiant.

    I would recommend this to a friend
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