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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 7,896 reviews
  • Rated 5 out of 5 stars

    Audio system problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, fixed the issue quickly and arrived on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar by Sony is not providing as much volume as others I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, they installed my new tv and moved my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Geek Squad. They are the best at what they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really helpful when cutting through the specs of so many options to arrive at best value for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech explained the product thoroughly and even gave me his business card if i had further questions. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and great picture. Feels like you are right in the picture and clarity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up and programmed my entire audio system. They know what they're doing. Very satisfied with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of surroud sound for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were excellent and spent significant time installing my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys!!! They're extremely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're extremely professional, knowledgeable and I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got all done but we aren't able to get rid of an update. I left one message but need to call again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is awesome, as always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always comes through. great job updating my laptop. works smoother now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They truly try to do exactly what you want them to do I’ve been very please with Geek Squad,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv to my surround system and fixed a wiring problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job mounting our TV and hooking up all our components and going over everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and cleaned up after themselves. Everything was working great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly installed a new sound system and TV ears- great job-will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed tuner and t.v. sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient, and polite. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work you have done, Geek Squad, fast and professional, they explain me how every works whit my sound system.

    I would recommend this to a friend
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