Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Programmed my remote in a timely manner.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad programmed my universal remote. They were very thorough and professional.
I would recommend this to a friendRated 5 out of 5 stars
Does work quickly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent setup stands and speakers quickly and answered all my questions with patience.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Needed Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just could not get it to work (Bluetooth Head Set). Had Grand kits try no luck Geek Squad worked it out
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and knowledgeable. They took their time to teach me how to use my home theater.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Soundbar installation not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new TV from BestBuy but was unable to get sound so I called Geek Squad. It was difficult to find out when the technician might come. Eventually he called to say he was on his way. He fixed the soundbar and it worked fine for a few days, but then it stopped and I am left with a silent TV.
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Geek squad was helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not technically inclined so I paid for geek squad set up. Probably saved me time and headaches
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Why break the bank otherwise?
I would recommend this to a friendRated 5 out of 5 stars
Everything was done just as promised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad mounted and connected my read speakers for my surround sound
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were efficient and knowledgeable, as well willing to share knowledge.
I would recommend this to a friendRated 5 out of 5 stars
geek squad installed very quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad will do a very good job installing all my tec-needs very fast.
I would recommend this to a friendRated 4 out of 5 stars
Excellent job done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Job was done very well, but I felt he could have spent more time explaining how to use everything.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
pro type service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad mounted every item. fast reliable service
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad hooked up My entire 11.2 theater surround sound and did a great job
I would recommend this to a friendRated 5 out of 5 stars
Typical top-notch service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GEEK SQUAD is the best! I’m extremely technology-challenged, so I rely on their expertise a lot.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was very professional and did a fantastic job. Very respectful, great customer service
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought Geek Squad protection and they always do a great job.
I would recommend this to a friendRated 5 out of 5 stars
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.solved my problem by fixing the message that was on my device
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best! Alex is terrific!! Was on time and solved the problem
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were very professional. They went "the extra mile" to resolve a problem. Recommend!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Outstanding the guys were very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was fantastic, Phil and his partner were good at what they do.
I would recommend this to a friend
