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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 7,928 reviews
  • Rated 5 out of 5 stars

    They are always very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy when I use the Geek Squad. They help us get the most from our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very courteous installers who worked quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake & Ty got out receiver and CD player connected very quickly and it all works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the GEEK SQUAD THEY ARE AWESOME, PROFESSIONAL AND QUICK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech. Did a very professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech. Did complete install explained everything hauled away packaging and left room cleaner then it was.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worked for a short while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and surround sound sounded great once it was finally hooked up but the very next day it didn't work and the two speakers I bought for the complete surround sound sit idle. I paid $200 each for the speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    super efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squa is amazing. they hooked everything up an were very patient explaining how to work all the remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, they installed my new tv and moved my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting everything us....the TV, sound bar and remote. Couldn't have done it without their help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Wonderful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek boys installed by new Bluetooth turntable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio/video set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instsallers if my audio/video arrived at the designated time and performed the work quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything in an efficient manner. They explained the remote in simple terms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and set up done. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and completely followed CDC guidelines for safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad a number of times now and they have never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek,Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Well worth the membership price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed the problem we were having and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with customer service and the knowledge they had about the products we purchased

    I would recommend this to a friend