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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 7,928 reviews
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was on times finished in a timely manner great service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly Support guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Technical support guys, made sure the job is done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome job!! He came and fixed it in no time and did it right! Very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable, fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with my geek squad installation professional and cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the knowledge and expertise of the installer who set up my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They concluded based on my system that I didn't need the extra cables I thought I would need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigsoundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Cleaned up everything too which was unexpected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, and arrived 20 minutes early for appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job and assisted me with patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by techician, Very professional and pleasance individual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the Geek Squad set up. They were very professional and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Professional, competent staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only way to go with all technical needs and advice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Way To Connect ANY Gadget !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bar connation went smoothly and device is working perfectly. Thanks again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and saves money lol I don’t know………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend non-techies have the geek squad in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism displayed was outstanding. Level of patience with our questions was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied with work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did what needed to be done, especially with 30 year old electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very proficient and fast on setting up my audio system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GraniteCoveBigSur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan and Brandon amazing, professional... rate them 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they saw, they conquered. And Fixed our problem finally. Thanks geek squad

    I would recommend this to a friend