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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup sound bar and instructed how to use and connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical knowledge of the installer helped me get the most out of my new audio device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely professional! Excellent installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional! Very peasant ! Explained everything I needed to know!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They arrived on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad discovered that my new soundbar was defective and to return it to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the Harmony Logitech with eas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was pleasant, knowledgable and finished the installation fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did job very efficiently, while answering my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nicely done, But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am satisfied, but it is frustrating to have to reset things every time I jump between components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek squad did not disappoint. They were on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was competent, neat, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my soundbar and they did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician took the time to show me how everything works. He was very polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend to anyone that bay hole theater and do not have any idea what you are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preston and his partner did a great job with what they had to with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys hooked up everything I needed and explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a good setup on out tv to put on the wall in out living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job hiking up works great timely matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to come back,I needed a analog to digital converter to hook up my receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great at setting up my equipment. knew exactly what he was doing and explained operation to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduled service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quickly completed. However, one of the components was not needed to connect to Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and gave me excellent advice and set up everything as I requested.

    I would recommend this to a friend