Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
It is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could do it but it is such a time saver and I know the job will be done correctly
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Soundbar
Rated 1 out of 5 stars
Bose soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar only worked for two weeks. Soundbar did sound great at first. A replacement order has been placed. Let's hope it works.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
The guy who came out was very knowledgeable and so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who came out was very knowledgeable and did solve my issue.
This review is from Soundbar Setup
I would recommend this to a friendRated 2 out of 5 stars
Basic setup of sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had 2 guys come and install our sound system to our TV. They kkind of knew more than we did on installing it. First let me say I am not happy it takes 2 separate charges to hook this up BUT it does one for hooking up sound system and one for plugging it into the TV. Plus you pay for any extras needed brackets etc. Plus sound system so what started at a good deal just ended at a very high cost. And they had to come back because person booking the appointment didn't schedule it right. So needless to say not installed by the time I wanted it. The guy that came first time was nice enough to wave the cost of that call. Everything installed and very rapidly explained to us and that speal of any problems call. Well we lost sound that night and we called and told you just need to play with it and get use to it. Well we did and got sound back. Also told we were also we could probably look for another remote so we only had to use one but he didn't know name or where we would find . BIG HELP!!!!!!!!!!!!! So far no other problems.
This review is from Basic Audio Setup
No, I would not recommend this to a friendRated 3 out of 5 stars
In a hurry. Did not complete install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived late. Complained about having to drive "so far out." Ser up TV ok. No instruction for customer. MAIN COMPLAINT: Did NOT connect SubWoofer when he set up sound system and did not tell customer. I found it the next day. It did require an additional cable and did not tell me it was not done nor what to do to connect it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Hook Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many cables, wires, etc., etc. and the Geek Squad takes care of it all!
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad did a great job installing and demonstrating new product they installed
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was quick and honest. Did everythong correct and clean
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed sound system fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did such a great job installing this sound system.
I would recommend this to a friendRated 4 out of 5 stars
Installation was excellent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't mute the tv with the soundbar attached. I would like to have this problem solved.
I would recommend this to a friendRated 5 out of 5 stars
RECONNECTING MY SOUND TO MY TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENTS DID A GREAT JOB RECONNECTING MY SOUND SYSTEM.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Worth the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely use Geek Squad again for my in home set up. Very professional and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Didn’t work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the service but I didn’t like the speakers I bought but they let me trade them in
This review is from Add-On: Basic Audio Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my sound system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic job! The tech was great and explained things well.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very fast professional service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was very prompt and knowledgeable of the item to be installed.
I would recommend this to a friendRated 5 out of 5 stars
Audio setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team did a great job with the audio setup for our new television.
I would recommend this to a friendRated 5 out of 5 stars
Added audio to our media room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job installing 7 channel sound for our room.
I would recommend this to a friendRated 5 out of 5 stars
Assisted with sound bar connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech assisted with helping me connect cable to sound bar after new cable was purchased
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly recommend this highly professional organization for all of my electronics
I would recommend this to a friendRated 4 out of 5 stars
Good setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sent out contractor instead of geek squad. Did good job but my tv was his first of this model to install.
I would recommend this to a friend