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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable in knowing what you need for your home and how to install. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did excellent work with installation and explain everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Matt were awesome. Credible, knowledgeable and provided value added service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice and friendly guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was helpful and we were very impressed on how he took the time to explain everything to us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hiring the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly people Worked very quickly Knew their product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have taken much longer if we had tried to do it on our own would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris did an excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an excellent installation job and answered all of our questions which were many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and receiver and I am enjoying both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect - Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar Connect - Great Value and friendly service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of LG sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK MEMBER.ARRIVED ON TIME WAS PROFESSIONAL AND COURTEOUS IN COMPLETING THE TASK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++++, EXCELLENT SERVICE! WE RECOMMEND THE GEEK SQUAD. NO HASSLES, AND VERY ECONOMICAL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a good job setting u[

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted our tv and soundbar and were a pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff I’ve encountered has been helpful, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service guy know just what he was doing to set up my sound shaker in my chairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people assigned to hook up all my sound equipment did a fast and exceptional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional and very concerned with making sure I understood how to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation perfected the equipment performance. A MUST and worthy investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the right Geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the right person to install you will be very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome techs. They were on time and took care of mounting both televions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need anything installed and a very reasonable price, go to the geek squad

    I would recommend this to a friend