Customer Ratings & Reviews

Great help. Was on time, knew what he was doing. Thanks!

Excellent customer service! Patient and knowledgeable.

It took almost a month to get Geek Squad to come out to trouble shoot an issue with my new tv and soundbar. They replaced the soundbar but still having issues with sound cutting out after 1 hour of use. Can only imagine how long it will take to come out again.

The staff I’ve encountered has been helpful, friendly and professional.

All of my experiences with the geek squad have been great and they lived up to my high expectations.

the set up personnel were very professional and they were very experienced in knowing what to do.

Geek squad rocks!! tV and sound bar up and running in 45 min. Perfect stress free installation.

Great set up of my system in record time and it was done correctly the right way.

If you get the right person to install you will be very happy with them

Great service. Very professional and knowledgeable.

they came from Thousand Oaks Best Buy. it was smooth the team worked well together. Solid experience

Geek squad did excellent work with installation and explain everything to me

It was great to sit back and know everything was done correct the first time. Thanks geek squad.

geek squad knows there stuff great service truly by the best

We had 2 guys come and install our sound system to our TV. They kkind of knew more than we did on installing it. First let me say I am not happy it takes 2 separate charges to hook this up BUT it does one for hooking up sound system and one for plugging it into the TV. Plus you pay for any extras needed brackets etc. Plus sound system so what started at a good deal just ended at a very high cost. And they had to come back because person booking the appointment didn't schedule it right. So needless to say not installed by the time I wanted it. The guy that came first time was nice enough to wave the cost of that call. Everything installed and very rapidly explained to us and that speal of any problems call. Well we lost sound that night and we called and told you just need to play with it and get use to it. Well we did and got sound back. Also told we were also we could probably look for another remote so we only had to use one but he didn't know name or where we would find . BIG HELP!!!!!!!!!!!!! So far no other problems.

were very professional from start to finish, and answered all questions and I had.

Tech assisted with helping me connect cable to sound bar after new cable was purchased

Would highly recommend this highly professional organization for all of my electronics

They did a quick hook up and instructed mme in the operation.

The Squad was very friendly and professional, very happy with the install !