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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 7,928 reviews
  • Rated 5 out of 5 stars

    Audio set up is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those sales rep were right, this service is definitely something to need to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, glad the agents did a great job in setting up our basic audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just setting up the other tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just putting the other tv on the wall so they had to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers really knew their stuff. They answered any and all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Friendly and very polite. Prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They install my surround sound quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help. Was on time, knew what he was doing. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed quickly. Everything explained in a way you could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this connection. Works perfect. Great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very helpful and courteous. They took the time to answer questions as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake came and hooked me up. He knew where and how to wire the sound bar .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to use the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continue to use the Geek Squad, it's a great value and very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional workmanship. So glad they did the installation instead of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeks arrived on time. Gave me call before the delivery. Service was well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great with TV but forgot to hook up VHS & need you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was not completed. please contact me to set up return visit to complete. thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our new TV and existing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Patient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and explain to us everything clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took the sweet out of installing my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on wall and made a clean and neat job of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set the sound bar up very quickly and didn’t have to make any adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and patient with me. Found additional problems and found efficient fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and was very professional.set up everything and explained how to use it.

    I would recommend this to a friend