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Customer reviews

Rating 4.5 out of 5 stars with 7909 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 7,909 reviews
  • Rated 4 out of 5 stars

    much better, but still not OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed tv, amplifier, harmony Still some glitches in the programming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was great n good looking too.. And she was on time too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and professional, great service as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris did an excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an excellent installation job and answered all of our questions which were many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys who came to my house were very professional and did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utah county geek squad rocks! On time, great service, polite and they know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Thorough and fast. Well worth the money,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice technician very polite and professional. He was able to set up my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just setting up the other tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just putting the other tv on the wall so they had to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice and friendly guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was helpful and we were very impressed on how he took the time to explain everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed that one person was able to install and mount my tv. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional and very concerned with making sure I understood how to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We had a new 65" TV, sound bar and BluRay player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and completed the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to use the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continue to use the Geek Squad, it's a great value and very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable in knowing what you need for your home and how to install. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie night...every night!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is perfect!!! 5.1 system hooked up like a movie theater!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and knowledgeable I only use the geek squad for setup of my tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love of how generous they are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took care my computer ..and fix my computer up to date

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Train Geek Squad to treat customers with respect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad technician initially set up my media streaming device with my projector, but it stopped working properly after a few uses. I reached out for further assistance and was informed that Garrett was unavailable until November 3rd, so another technician, Matthew, was assigned. Matthew reached out via text to confirm the setup details, specifically mentioning the Apple TV. When he requested payment, I clarified that the service was still under warranty. After a few exchanges, Matthew accused me of fraud. I am very disappointed with this interaction and request that your team be trained to treat customers with respect. I am happy to share the text messages to the appropriate management team member.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do good work I will always use the Geeks. They know what they doing....

    I would recommend this to a friend