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Customer reviews

Rating 4.5 out of 5 stars with 7909 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 7,909 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and explain to us everything clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed quickly. Everything explained in a way you could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took the sweet out of installing my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on wall and made a clean and neat job of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad added and hooked up a sound bar to our new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad tried to get my turntable to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshot turntable to see why it was not working, Did not fix problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake came and hooked me up. He knew where and how to wire the sound bar .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well for purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up was helpful, couldn't have done it without them. Good tips from experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific service...do this every purchase!!! Very professional, efficient, courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Bose Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents reinstalled my Boise Sound Bar on my Smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech arrived on time and set up everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really good and friendly and set up everything real good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with Chris , he explained everything to me and some things twice lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Xxxxxxxxxxxxxxxxxxxxxxxxxx Xxxxxxxxx

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Soundbar/TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the agent fixed my connectivity issue between the sound bar and the TV, I continuously have to manually “link” the soundbar everyone I turn on the TV instead of it occurring automatically.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    FAST AND GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very knowledgeable and doing the jobs speedy and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was professional, prompt, courteous and efficient. Best Buy sends wonderful technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad...on time, friendly, hauled trash away. Explained operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always have a good experience with geek squad. They arrived on time and were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those sales rep were right, this service is definitely something to need to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents paired my wireless headphone with my Smart TV

    I would recommend this to a friend