Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7909 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 7,909 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my speakers quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and installed my speakers quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeks arrived on time. Gave me call before the delivery. Service was well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and was very professional.set up everything and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and efficient work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the work done by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my issue

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad managed my audio issues , very helpful, totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived on time. The Setup was quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very friendly and knowledgeable about the equipment I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very helpful and courteous. They took the time to answer questions as well.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Sound on remote does not work with soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech. says the volume on my remote and the sound bar are un capatable...why is this since the TV is a Samsung and so is the soundbar???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and patient with me. Found additional problems and found efficient fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were professional, quick and knowledgeable, also on time, which is always important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a good price for the service and the price was very reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technicians are the Greatest!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on time and even provide you with instructions on your installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my audio equipment quickly

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my audio equipment to my TV. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism at its best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, courteous and informative. Couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for my new television took less time than I first thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy and convenient way to have the old TV removed and the new set installed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Makes Messes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fine; however, the mess they made when cutting to place the speakers on the ceiling was terrible. Dust everywhere! I had to bring in a cleaning lady to clean the entire house. The dust went through the air vents and spread throughout the house. I called several times to speak with the associate I was working with and he never returned my calls. It's obvious they do this all the time, why would they not cover the furniture or better yet use a cone around the area they were working on to collect the dust. My husband plans on going to the store and speaking with a manager about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in 15 minutes flat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech connected my soundbar to my devices. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were awesome. Answered all questions and did exactly what I needed

    I would recommend this to a friend