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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 7,928 reviews
  • Rated 5 out of 5 stars

    great receiver for my sound problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He made the setup look simple, just wish he would show me how get more bass sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very helpful in explaining how the speakers can be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got our tv and sound system up and running Thanks geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Patio speakers, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did her best but was unable to complete all of the items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paid $50 for sound bar installation well worth for a non DIY person like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly helpful efficient representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    representatives were friendly professional knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Geek Squad guy knew his stuff and able to install quickly & correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad on several occasions. They never cease to amaze me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always have the Geek Squad install our new equipment. They do a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek fixed soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents from geek squad installed cable and were very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician spent a lot of time setting things up just the way we wanted and needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our 4k TV. Very knowledgeable & personable. Will use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Would highly recommend service to any. go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother’s sound bar was set up quickly and efficiently! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great never been disappointed with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional. Great character and ability to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection worked very well and all installed easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech did a great job installing my sound bar and explaining how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very knowledgeable and provided great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My services specifically around the use of the Geek squad have been awesome!

    I would recommend this to a friend