Customer Ratings & Reviews

The agents mounted my TV & programmed it to my Direct TV & surround sound speakers. They also showed me how to use all the features to take advantage of everything on our TV. I’ve had to call them for a wifi issue and were going to send someone right away but then the Wi-Fi kicked in so no need for hike visit.

After hooking up,speakers I did not like sound...too tinny, not good with spoken word.They suggested I purchase the Klipsh soundbar...I did..and I like it much better.. They were both very professional ,very helpful,and hope,should I buy more things from Best Buy that they set up whatever I buy.Truly very nice people.

The crew that came to my house did an outstanding job hooking up all my equipment and took the time to help me set up and learn all the features and functions.

The Geek Squad guy (Steve) set up whole system. He is the sole reason I purchased this Sonos System, I would never figured it out.

The agents mounted and installed my TV and sound bar quickly and efficiently. They instructed me on the use and operation of different features on my remote and TV,

Derek was prompt, professional and helpful as he installed our sound bar. He even shared his phone number and told us to call if we had any additional questions. Geek Squad has been very helpful when we have needed their assistance. Thank you.

The guy was great. Asked how we wanted sound. We said crisp. Also reset TV. Got the mouth matching with sound / audio.

So glad I opted for the full service installation. JJ was excellent and made all the right recommendations plus set-up every app and function on the TV and soundbar. I'd definitely recommend it to others!

The Geek Squad service is very good. I got a day and time for delivery of the tv including a phone call before the show-up time. The cost for delivery is reasonable for the expert handling and set-up required. The two Geek Squad installers were very friendly and helpful explaining how to use the remote after programing the remote to the tv.

Okay, have to admit that prior to getting schooled at Best Buy, I didn't know a sound bar from a sand bar. However, they listened to my wishes, and set me up with the Sonos sound bar and a Sonos 1 in my kitchen. Yay! Simple to use, adjust and for our little condo provides a very rich sound from TV and various music services. So happy.

Majestic did great job connecting my Sonos. Should me what to do.

I had multiple new electronic equipment components installed at same visit with exceptional service. The tech was on time, knew exactly what and how to connect my new equipment, and made sure I was well informed how to operate it before leaving for his next appointment.

The Geek Squad representative was very professional and knowledgeable. He fixed our issue with our Klipsch Sound Bar in good time . We are now enjoying our Home theater again . Many thanks to Best Buy !! Many thanks to Harold !!

It is well worth the money to have the Geek Squad come and totally tune your system. We had an older set of speakers, 6 in all, and they tuned the system perfectly and sounds terrific. We feel we are in the middle of a movie instead of just watching it. Also, right in the middle of an orchestra when listening to music, it couldn't be any better!

Can't connect Sound Bar to TV without loud noises. It's not compatible and that should have been known by the sales man. It was a mistake to buy it. Oscar, Geek Squad tried but failed and said it's not compatible.

Geek Squad was easy to schedule, arrived on time, and fixed our issues very rapidly. The technician answered all my questions and taught me more about how to configure our system. He even had upgrade cables in his truck so that we could complete the installation in the same visit.

Kirk Mcginty is the very best geek squad tech in the world!!! He installed my new sony sound bar and woofer with dolby atmos. this sound system,for the money, is the best i have ever heard! Dolby Atmos is a whole new world of sound!

Wirerless. It was easy to install. Sounds great. Looks good

Jose was very friendly and highly skilled excellent job! Ty for having him on your team..I’m very satisfied with Samsung tv quality n sounds keep it up!!!

Geek Squad guys were great. Came early and hooked up everything that needed to be done. Don’t let a subcontractor hook it up.