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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 7,928 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One needs to only see this in action once to know it was a good purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio fixed, But killed my wire wire internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After they fixed my audio. They change a cable for my hard wire internet. Not it does not work. I only have wireless that I set Up.. I have paid for 2 internet connect so far this year so I will not pay again for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time and did a great job installing our systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual and highly knowledgeable. He answered all my questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat Better Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The verdict is still out on this item. Dialogue seems more understandable but there's a bass presence that's sometimes disconcerting. I often thing there's a bit truck outside the house. If I ignore that (and it isn't constant), it's a plus addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and did it right the first time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sets up all my home electronics and will continue in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent and on time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and kind and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took all the time it took to get us to understand the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First ClassService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived ON TIME. Understands the technology. Polite and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is helpful and is very helpful. Sounds like a movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,helped with instructions, will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All part of setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is considered an additional setup, but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time,quick ,neat. did what we asked for.what more do you want?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Barnett home entertainment center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much on the job training. But they’re willing to learn good guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreRt I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had too use yet looking forward too see how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job hooking things up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did a very thorough job. Explained as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job, very pleased with their service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was going great. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish; the item and the purchase experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed and setup all equipment in a timely manner.

    I would recommend this to a friend