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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7910 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 7,910 reviews
  • Rated 5 out of 5 stars

    so happy with q9 Samsung TV, sound bar and TV stan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installation went great thanks to Karkan and Jonathan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic help and expertise. Couldn’t do without the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and sweet. If only I could do it as fast they do. Flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job in setting up and explaining how to use the system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a service they did for me but not required

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of setting up my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish; the item and the purchase experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the team!! They were fast and helpful to get it done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that recently came to my home to correctly install my Sonos rear speakers fail to ascertain that all were working Only one (1) rear speaker is working. He showed my wife that the base speaker was working but it is not working now.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Geek squad tried to set up our Bose speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So upon them fixing our problem we were told it would turn on and off with the tv remote but that’s not what’s happening we have to turn on the Bose speaker with it’s remote bummer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek service guy was very personable and did a great job setting up my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was going great. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time with perfect technical and client oriented service. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very professional and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech fixed problrm with remotes and set it up with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of getting things set up for TV etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, and did a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were efficient, informative and extremely competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech on the group was excellent and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have only used once so far but i suspect will be a valuable item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and did what we needed. highly recommend.

    I would recommend this to a friend