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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came and did a great job on hooking up my system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BASIC AUTO SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK AGENT SET UP THE ADDITION AUOT SETUP AND NO TIME AT ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job and was in and out of my house quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good setup. also used the rocketfish mouting on the TV. much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow up with ordered part that we did not have was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new audio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about buying this extra bit of audio but really enjoy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Techs knew what they were doing .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived for the appointment and installed the new receiver, but, left the old one in the middle of the floor. Told how to work all my equipment with the new receiver and than left. It wasn't until the next day that I saw that the receiver had been left on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly, courteous, knowledgeable, professional, and cleanly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good work putting my tv & sound system together ****************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for installing our sound equipment to our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a very efficient and excellent job, explained all aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the equipment was checked and double checked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with team set up and everything worked without a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up all my quipment receiver speakers and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered services as promised.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing and delivering as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys set up our sound bar, first one we have ever had, like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exc!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very profesional crew came to my house and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up by Stephan and JD from the Greenville, NC store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician. Very helpful In understanding the operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was very helpful, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman knew what he was doing and set the system up with ease.

    I would recommend this to a friend